• How far in advance should I schedule an appointment?

    Weekend and evening appointments tend to fill up two weeks in advance. We strongly recommend rescheduling any appointments immediately following your appointment.
  • When should I arrive?

    Please check in 10-minutes prior to the start of your appointment. This will allow plenty of time to check in, and prepare for your treatment.
  • What if I am late for my appointment?

    Arriving late will limit the time for your service resulting in either a shortened service or rescheduling your appointment. If your service time is shortened, it will end on time so that the next guest is not delayed or inconvenienced.
  • What if I need to cancel an appointment?

    Please consider our 24-hour notice requirement for all cancellations. A cancellation fee of 50% of cost-of-service will be charged with less than a 24-hour notice for service or no-shows.
  • What is your refund policy?

    We follow a strict no refund policy. In-store credit is available for any returned products or gift certificates.
  • What methods of payment do you accept?

    Visa, Master Card, Discover, American Express, Debit cards or Cash. If you will be using a Rejuv Med Spa gift certificate as your form of payment, we request that you bring it with you and present it to the cashier upon checkout.
  • Are children allowed in the spa?

    To preserve the relaxing and stress free environment of the spa, childcare should be arranged prior to your scheduled appointment.
  • Gratuity

    Gratuities are at the client’s discretion and are appreciated by our highly qualified staff for outstanding service. All prices are subject to change and may vary by technician.